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Frequently Asked Questions

What would you like to know about our tree services?

  • Do you provide emergency call outs?
    Yes. When the proverbial "hits the fan" we will endeavour to get out to you ASAP.
  • Our neighbours trees are overhanging into our garden. Can we cut them?
    In our experience the best thing to do, every time, is to chat to your neighbour first. Legally speaking you can trim the branches back to the boundary line up to a height of 5 metres. However if access is required from the neighbours side then you need their permission to gain access.
  • My neighbours hedge is blocking all our sun light. Can you cut it down in height?
    My immediate answer is no! At least not until the neighbour has agreed and given their permission to do so! There are no specific laws governing how high a hedge can be. You can speak to your local council under the "anti-social behaviour act 2003" when the hedge is above 2 metres tall and you have been unable to resolve the issue informally with your neighbour.
  • Is CNJ Tree Services insured?
    Yes! We hold £10 million employers liability and £5 million public liability insurance coverage. This is the usual value for commercial contracts in our sector.
  • How do you assess / price jobs?
    Every site/situation is different. The elements of "cost" in tree surgery work that are taken into consideration are; ACCESS- Can we get our trucks/machines/chipper close to the tree? If we have a long way to drag material out this adds time & labour. We may need an extra person on the team if the drag is very long or awkward so that we can relay the materials out. LANDING ZONE- Is there room to fell the tree from the bottom? If not we must climb and dismantle the tree. If we are climbing can we "cut & chuck" all the branches out the tree straight below us? If not we will need to "rig & lower" the material out of the tree, or alternatively use slings to aid the fall direction. All of this adds time and again labour cost. HOW MUCH MATERIAL ARE WE REMOVING? When we assess a tree (particularly when removing whole trees) we have to consider what's happening to all the stuff on the ground. I personally think in terms of of truck loads (that's about 6 cubic metres). How many truck loads of material have to be removed and how far do we need to drive with all the waste? The waste is broadly split into two categories; woodchip (everything that fits through the chipper) and heavy logs (stuff that won't fit through the chipper). We try to keep woodchip and heavy in separate loads as we have to deal with them separately wherever we unload. TIDY UP- This is always the least favoured part of the day for every tree surgeon I know! We've likely climbed and dismantled a tree into your garden, dragged all the branches out and chipped them, then hauled the logs out and loaded the truck. We are tired, the truck is full and now we need to clear up a bombsite of tiny sticks, leaves, saw dust, and chip! If we are felling trees in "rough ground" that can have a quick rake & blast with the leaf blower this is obviously much quicker and easier than trying to clear up an immaculate garden. In very many cases we will spend as much time clearing gardens as we do physically climbing trees. I have said for a long time that when we leave a site people comment more on how well we tidied up rather than how well we worked on the tree. Naturally, even after lots of raking, brushing, leaf blowing and picking there will still be some saw dust, small leaves etc that are just not practical to be picking up. That's the stuff that will disappear next time you cut your grass with the lawnmower.

Contact Us Today

CNJ Tree Services

Barniemore
Fintry

Glasgow

G63 0YH

0141 340 9722

office@cnjtreeservices.co.uk

©2021 by CNJ Tree Services. 

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Terms and Conditions CNJ Tree Services is a trading name of CNJ Services Ltd Delivery: We aim to deliver log orders within 5 working days. If you are in dire need of your order please email or call and let the team know! Refunds: Log orders can be cancelled within 14 days of delivery. We will only accept complete "full" log bags and they must be in a resalable condition. To cancel an order or request a refund please email office@cnjtreeservices.co.uk When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. This website is owned and operated by [CNJ Services Ltd]. These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors to explore the land management and tree services offered by CNJ Tree Services, as well as order firewood online. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these terms. We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of CNJ Services Ltd. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. You agree to indemnify and hold CNJ Services Ltd harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. To the maximum extent permitted by applicable law, in no event shall CNJ Services Ltd, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, CNJ Services Ltd assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Scotland, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Scotland. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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